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Returns & Exchanges
We offer a 30-day return policy for all unworn timepieces in their original packaging with all security tags intact.
1
Initiate Request
Log into your account or contact support to request a Return Merchandise Authorization (RMA) number.
2
Pack Securely
Place the watch in its original presentation box and include all warranty cards and manuals.
3
Affix Label
Attach the provided prepaid insured shipping label to the exterior of the shipping carton.
4
Inspection & Refund
Once received, our horologists will inspect the watch. Approved refunds are processed within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing